Shipping policy

🚚 Shipping & Delivery

TRAVEL HABITS ships to most postcodes across Australia.

📦 Order Processing

  • Orders are usually dispatched from our warehouse within 3 business day after payment is confirmed.

  • You'll receive an order confirmation email right after placing your order.

  • If an item is unavailable or on backorder, we’ll contact you right away.

🚚 Delivery Estimates

  • VIC: 5 business days

  • NSW, SA, ACT: 8 business days

  • QLD, WA, NT, TAS: 10 business days

Note: Shipping times begin after dispatch and may vary depending on courier performance or location.

📦 Shipping Providers

We use trusted couriers to ensure safe and efficient delivery:

  • Australia Post – For items under 22kg (PO Box friendly)

  • Fastway Couriers – For smaller items under 22kg (non-PO Box only)

  • Allied Express – For items over 22kg

  • Toll – For parcels under 30kg (non-PO Box only)

You’ll receive a tracking number once your order ships.

📮 Delivery Issues

  • Undeliverable Packages: We’ll contact you if your parcel is returned to us.

  • Incorrect Address: A redelivery fee will apply if your parcel is returned due to an address error.

  • Missed Delivery: A card will be left if you're not home (re-delivery fees may apply).

  • Gift Orders: Make sure the recipient knows to expect a delivery to avoid rejection.

❌ Undeliverable Postcodes

Some remote areas are not serviceable by our couriers.
If your postcode is on the undeliverable list, or if your location can’t be reached, we’ll cancel and refund your order.
Feel free to contact us if you're unsure.

📦 Returns, Damages & Cancellations

  • Please inspect items on arrival. If damaged, email us with photos and we’ll assist with a claim.

  • Cancellations made after 48 hours are subject to a $30 admin fee.

  • If the order has shipped, return shipping fees apply.

  • Refunds will be issued to your original payment method.